phcity Terms and Conditions — What Every Filipino Player Needs to Know

You must be at least 18 years of age to register and use the phcity platform. By creating an account, you confirm that you are of legal age and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account on the platform — duplicate accounts are not allowed and may result in account suspension. phcity reserves the right to request identity verification documents from any player at any time to confirm eligibility. If you are found to be ineligible or have provided false information, your account may be closed and any pending balances may be forfeited in accordance with applicable rules. It is your responsibility to ensure that online gaming is permitted under the laws of your specific location within the Philippines before registering.

You are solely responsible for maintaining the confidentiality of your phcity account credentials, including your username and password. You must not share your login details with any other person, and you should log out of your account after each session, especially when using a shared or public device. phcity will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you should contact the platform immediately through the channels described in the FAQ. Any activity carried out through your account — whether by you or by a third party using your credentials — is your responsibility. We strongly recommend using a strong, unique password and updating it regularly to protect your account.

All financial transactions on phcity are conducted in Philippine pesos (PHP). Deposits must be made using payment methods that are registered in your own name — third-party funding is not permitted and may result in account suspension pending investigation. Withdrawal requests are processed in accordance with the platform's standard processing schedule, and you may be required to complete identity verification before your first withdrawal is approved. phcity does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges which are outside our control. Any funds deposited into your account are held for gaming purposes only and are not treated as a savings or investment product. If you have questions about a specific transaction or payment method, the FAQ page provides detailed guidance on supported options available to Filipino players.

All players are expected to use the phcity platform in good faith and in accordance with these Terms and Conditions. The following conduct is strictly prohibited: using automated software, bots, or scripts to interact with the platform; exploiting technical errors or glitches to gain an unfair advantage; colluding with other players; engaging in any form of fraud or money laundering; and creating multiple accounts to circumvent restrictions or claim benefits more than once. phcity monitors platform activity and reserves the right to investigate any account that shows signs of prohibited conduct. If a violation is confirmed, the platform may suspend or permanently close the account, void any winnings associated with the violation, and report the matter to relevant authorities where required by law. These rules exist to protect the integrity of the platform and to ensure a fair experience for all Filipino players who use phcity legitimately.

Participation in the phcity VIP programme is subject to the specific terms published on the VIP page, which form part of these overall Terms and Conditions. Tier progression, benefits, and any associated rewards are determined solely by phcity and may be adjusted at any time with reasonable notice to players. Any bonuses, promotional credits, or VIP rewards credited to your account are subject to applicable wagering requirements and validity periods, which will be clearly communicated at the time the reward is issued. Attempting to abuse bonus structures — including but not limited to creating multiple accounts or exploiting promotional terms — will result in the forfeiture of the relevant bonus and may lead to account closure. phcity reserves the right to modify, suspend, or discontinue any promotional offer or VIP benefit at its discretion. Players are encouraged to review the current VIP terms on the VIP page before making decisions based on programme benefits.

phcity is committed to promoting responsible gaming among all Filipino players on the platform. We provide tools and resources to help players manage their gaming activity, including the ability to set limits and take breaks from the platform when needed. If you feel that your gaming habits are becoming a concern, we strongly encourage you to visit the Responsible Gaming page for practical guidance and support options. Players who are experiencing difficulties are encouraged to make use of the self-exclusion and limit-setting features available through their account settings. phcity will not knowingly allow a self-excluded player to continue using the platform, and any account identified as belonging to a self-excluded individual will be suspended immediately. Gaming on phcity is intended to be a form of entertainment — if it stops feeling that way, please reach out for support through the resources listed on our Responsible Gaming page.

The collection, storage, and use of your personal data by phcity is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an account, you consent to the processing of your personal information as described in the Privacy Policy. phcity collects only the data necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. Your data will not be sold to third parties, and it will only be shared with service providers who assist in the operation of the platform under strict confidentiality agreements. You have the right to request access to the personal data we hold about you, and to request corrections where that data is inaccurate. For full details on how your information is handled, please review the Privacy Policy page.

phcity provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our reasonable control, and phcity will not be liable for any losses arising from such interruptions. To the fullest extent permitted by applicable law, phcity's liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the relevant transaction period. phcity is not responsible for any indirect, incidental, or consequential losses, including loss of winnings due to technical errors that are promptly corrected upon discovery. Players accept that all gaming outcomes are determined by certified random number generation systems and that phcity does not manipulate results. If you believe a technical error has affected a game outcome, you should report it through the FAQ support channels as soon as possible.

phcity reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the platform or by other appropriate means, and the updated terms will be published on this page with a revised effective date. Your continued use of the phcity platform after any changes have been published constitutes your acceptance of the revised Terms and Conditions. If you do not agree with any updated terms, you should stop using the platform and may request account closure by following the process described in the FAQ. We encourage all Filipino players to review this page periodically to stay informed of any updates that may affect their use of the platform. The most current version of these Terms and Conditions will always be accessible at this URL.